5

Had a slow leak in one of my tires and they did a great job! Got it done in 10 minutes and had great customer service, would highly recommend!

5

I called and Paul picked up within a few rings, and he was able to drop off my car within an hour of calling. I dropped of my car, got a diagnostic, got quoted, and they fixed my car/picked it up within a 24 hour period. They were all extremely helpful and thorough with my car. I have already referred a friend.

5

They rethreaded my oil pan bolt that was stripped and I am very pleased with the speed and quality of the repair. The shop was responsive with a call when my car was diagnosed and when it was ready, will come back again. Thanks so much, the cost was reasonable at 180$

5

Very professional, patient, nice, and knowledgeable These guys helped me with my problem I couldn't get other shops to help me with which was super upsetting I was starting to think I had to get rid of it Anyways these guys are definitely worth checking out or calling

5

Friendly and fast, what more could you ask. Yelp wants more words but I don't need em.

1

Another crappy shop that will run you over. Storage fees, diagnostic fees only to tell you they aren't capable, etc. don't go here go somewhere else

1

I needed fluid for my Diesel engine and this garage had it but wanted me to pay an additional $35 fee to move my spare tire so they could access the filler position. I offered to move my spare tire myself to avoid the fee and they told me I was not allowed to "work" on my car and they considered that work. I said I could go off premises and come back with my spare removed and they told me they didn't want to do business with me and I told go somewhere else.

2

I'm new in the neighborhood and I like having a relationship with an honest and reliable mechanic so I went around different places talking to the shops nearby and asked for rates on a project that I needed for my truck. I came here to get a quote to install strut spacers for my truck and talked with the people here. They were nice and courteous but the next day they gave me a whopping quote of $758. The job would've mostly taken about 1.5-2hrs max to install the spacers on top of the front struts (removal of front struts, bolt on spacers and reinstall) and a front only alignment plus mandatory check up afterwards. This quote was ridiculously higher than most of the other places where it ranged from $260 to $350 tops, alignment included and all with good reviews on Yelp. So I went to a different place with great ratings where it cost me $300, including tip and they did an impeccable job. So charging much more than double of what others did, I don't know what their business model is or maybe they took me for a fool. So people be sure to do your research, homework and shop around for different prices with your mechanic. Hope this helps.

1

Poor attention to detail. Parts left in car after repair, not on time, broken parts done to my cars, work not done properly. Tim and his crew at Loyola Marina auto are not quality mechanics. I had been a customer of theirs for nearly 5 years and I will never return. A recent repair was needed on my wife’s car which required a new battery oil change and smog. The cover on the battery was damaged during their repair. I brought it to the attention of Tim and he said these things happened and it’s something that I shouldn’t worry about. He neither offered to replace the damaged cover nor offered any other type of compensation. This is a true statement of his workmanship and I can’t recommend them as reputable place of business. Services: General repairs & maintenance, Auto engine diagnostic

Hey Woody, It's disheartening seeing you leave a review like this. We pay extra attention when your vehicle comes in as we know you pay very close attention to detail. Your car was completed on time, there were no parts left in the vehicle, and the work it was brought in for was done properly. In the past we have even researched a repair and found it to be within warranty and allowed to take advantage of it instead of just charging you for the repair. Going back to your battery issue, I do find it interesting you forgot to mention when this all started, you had to jump start the car and admitted you had to remove the battery cover but was unable to reinstall the battery cover. I can see how it would be easier to blame us. When we attempted to go over your complaint to see what can be done, you stormed off it seems when you felt you were not getting your way. We can't please everyone, but we do try, and our other customers definitely seem to feel that way. I wish you luck in finding another automotive shop that can better suit your needs.

- Loyola Marina Auto Care
5

My Jaguar XK had a sensor problem that stopped it from passing smog tests. I was told by another mechanic and the dealer that nothing could be done, I just needed to drive the car and it will eventually register. Didn't happen and I had to stop using the car because I could not get a sticker from the DMV. I brought my car to Paul and Tim since they were local and did smog repairs. They understood the problem and had trouble, but they never gave up and my car is now once more registered. Thanks!

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