5

Fast and take care of business. Paul is very nice, and his other managers and mechanics were very professional. 5 stars 🤩

5

Great Job! Great communication-no surprises. Services: Battery, Engine repair

5

I just wanted to share my awesome experience with Loyola Marina Auto Care. I had an issue with my AC/heater blower motor. I was traveling from Yuma, AZ, heading through. I had discussed my issues with Paul and we made a plan so I could bring my vehicle in for a repair. Paul assured me that they would have the part ready so I could make my appointment and get in and out timely, so I could continue my trip. As promised, the part was there! Tim completed the job, buttoned up the car and I was on my way in less than 2 hours! They were very prompt and courteous. I would highly recommend them to all looking for good honest service! Thanks guys for the great experience. Sincerely, TJ Services: Air conditioning, Air & cabin filter replacement

5

5

5

Just got my Subaru STI back before they closed up. I always appreciate their service / care for my car, has been running great since I’ve taken my car there, they also seemed to give it a wash which was a nice courtesy from them, I noticed, they don’t always clean your car when you take it there, so don’t want others holding them to this review - “no guarantee they will clean your car for you” as I don’t want people to read this review and think a car wash is owed to them. But in general happy camper with this business, reliable and will continue to take car of my race cars here. A++ David Service: General repairs & maintenance

1

-5 STARS Alternator went in out my car at LAX, get my car towed to Loyola, get the quote for repairs.... over 1000.00 bucks for a battery and Alternator ( howdy freaking robbery), so since I live in the IE, 60 some miles away, without much choice agree to the repairs. Get my Jeep back a day later, pay the guy and go home. Two day later my the guy calls me to inform me they didn't put in the battery that I paid for, supposedly my battery tested bad. I'm expected to drive 60 some miles back to the shop for the battery to be changed. No offer to bring the battery to me and install it. Needless to say I opted for a refund. The best part.... I had my battery tested and it is just fine and never needed replacing. So basically you overcharged me, failed to perform the most simplest part of the repair(replacing the battery) and expected me to travel another 60 miles back to the shop to replace what was supposedly a bad battery.

1

My experience here was far below par. I would avoid this place at all costs. I had my car serviced here because I thought it would be easier and more cost effective, but I was sadly mistaken. The cost was not substantially less in comparison to getting your car serviced at the dealership, it came with a complimentary car wash which was horrible (I would of preferred to opt out). Shortly after getting my car serviced, my car started to mark that the coolant levels were low, although the full service includes an all liquid check (I don't believe this was done). When I called, I spoke with the owner and he was extremely rude and instead of helping he was extremely dismissive and passive aggressive. The worst costumer services experience I have received in a while. I was shocked to hear Tim say "I am the owner so if you are trying to get me in trouble it won't work" when I was just simply voicing my concern. Please avoid this place!!!!!

2

Quick service but they charged me $40 for a basic plug in my tire. I've never paid more than $10-20 for a plug and will not be coming back. The guy who worked there was nice but $40 for a plug is ridiculous.

5

Good fast service. Did everything I wanted and needed to do. No extra pressure to buy more or repair more.

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