I called and spoke with Paul when I found out that the air conditioning evaporator went out on my 2020 Honda Civic. He provided a conservative option to avoid the hefty repair bill ($2500). So far it is working well but I have faith he will work with me should I need to do the full repair. I trust his assessment when a repair is required and will return to his shop when further work is needed. I consider them a convenient and trustworthy business in our community.